#ThursdayTool - Twilio

Music Service Profile: Twilio, inc.

Name: Twilio

Synopsis:

Twilio is an American company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.

Twilio is a customer engagement platform used by hundreds of thousands of businesses and more than ten million developers worldwide to build unique, personalized experiences for their customers.

Twilio is known for democratizing channels like voice, text, chat, video, and email through APIs, making it easy for every organization to build meaningful interactions with customers on the channels they prefer.

But that’s just the beginning. With Segment, the world’s leading customer data platform, we now empower businesses to capture first-party customer data in real time, analyze it in a single view, and use it to supercharge interactions at scale.

This unique position gives Twilio a front row seat to watch how communications and customer data, together, can invigorate companies and uplift communities. Twilio’s simple, robust tools help a wide variety of organizations create lasting relationships with the people they serve.

Type of business

Public

Traded as

NYSE: TWLO (Class A)

Founded

2008

Headquarters

Rincon Center

San Francisco, California, U.S.

Founder(s)

Jeff Lawson

Evan Cooke

John Wolthuis

Key people

Jeff Lawson (CEO)

Mark Simms (CTO)

Industry

Communications

Products

Voice

SMS

MMS

SIP trunking

WebRTC

2FA

Call Center

Subsidiaries

SendGrid

URL

www.twilio.com